Great service, great people. I'm from NY and was stuck down at the Water Gap with a broken hard brake line on a Sunday afternoon. Although they were closed, I left the vehicle at their facility with a canoe still strapped to the roof and headed home with my son in his truck. Called the shop the next morning from NY and explained my situation to Greg who was terrific. He was honest and said that they would not be able to get to the vehicle today due to their workload, but will be able to look at it tomorrow (Tuesday) morning. I called again on Tuesday morning for a status and Greg said the vehicle should be ready by 1PM. I left NY 2 hours earlier knowing the travel time back to PA. When I arrived, the vehicle was complete and they even restrapped the canoe back onto the roof. Certainly a customer plus one expericed.